Incident Started

Some users may be unable to send Exchange Online email messages

We have been made aware of certain users may be unable to send Exchange Online email messages. Affected users may receive the following error “503 5.5.1 bad sequence of commands”

The issue is currently with Microsoft who are reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.

We expect an update on the matter from Microsoft at 10:30 AM