Incident Closed

Incident Resolved

March 24, 2021 @ 7:59 am March 24, 2021 @ 7:59 am

After some further work by the upstream provider in the LINX exchange in London overnight the issue seem to have been resolved and we are witnessing stable connections on our platform as people connect this morning.

We are still awaiting the Root Cause Analysis and will distribute this to all clients when we receive it.

Incident Resolved

February 22, 2021 @ 2:47 pm February 22, 2021 @ 2:47 pm

This has now been resolved.

Incident Resolved

February 8, 2021 @ 8:57 am February 8, 2021 @ 8:57 am

Mimecast report that their system is back to normal and all email backlogs have been cleared.