Incident Started
– Reports of circuit impact into the CityFibre TSC
– CityFibre TSC engaged CityFibre NOC for initial investigations
– CityFibre NOC confirmed an issue seen on active monitoring
– MI process engaged
– MI accepted
– Internal Bridge call scheduled
– NOC investigations ongoing with several examples of affected circuits provided from information gathering by TSC
At this juncture, it has been determined that several tunnels are currently flapping following initial investigations by CityFibre NOC.
15:30